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Terms of service

Last updated: December 10, 2025

OVERVIEW

This website is operated by Relque. Throughout the site, the terms “we”, “us” and “our” refer to Relque. Relque offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.

Any new features added to the store will also be subject to these Terms. You can review the current version at any time on this page. Relque reserves the right to update or modify these Terms at any time by posting changes to the website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and Services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code. A breach of these Terms results in immediate termination of Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. Content may be transferred unencrypted across networks. You agree not to reproduce or exploit the Service without written permission. Headings are for convenience only.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on the site is inaccurate or incomplete. Content is provided for general information only. We reserve the right to modify the site at any time.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We may modify or discontinue the Service at any time without liability.


SECTION 5 - PRODUCTS OR SERVICES

Some products or Services may be available exclusively online. Quantities may be limited and returns are subject to our Refund Policy: [Insert Link]. We strive to display product images and colors accurately but cannot guarantee device displays. We may limit product sales or discontinue products at any time.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion. You must provide current and accurate purchase information. See our Refund Policy for more details: [Insert Link].


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranty. Your use of these tools is at your own risk.


SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party materials or websites. Review third-party policies before engaging with them.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

By submitting comments, you grant us unrestricted rights to use them. We have no obligation to maintain comments in confidence or compensate you. You must not submit unlawful, harmful, or infringing content.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy: [Insert Link].


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We may correct errors or update information at any time without notice. We have no obligation to update content except as required by law.


SECTION 12 - PROHIBITED USES

You may not use the site for unlawful purposes, to violate rights, to upload malware, or to interfere with security features. Violations may result in termination of Services.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free Service. Products and Services are provided “as is” without warranties. Relque is not liable for indirect, incidental, punitive, or consequential damages.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Relque and its affiliates from any claim arising from your breach of these Terms or violation of any law.


SECTION 15 - SEVERABILITY

If any provision of these Terms is unlawful or unenforceable, the remaining provisions remain in effect.


SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access if you violate these Terms.


SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Relque. Any ambiguities are not to be construed against the drafting party.


SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the United States and the State of California.


SECTION 19 - ARBITRATION AGREEMENT & CLASS ACTION WAIVER

(This is the required, enforceable, industry-standard clause.)

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

19.1 Agreement to Arbitrate
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or your purchase of products or Services will be resolved exclusively through binding arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You and Relque waive the right to a trial by jury.

19.2 Class Action Waiver
You and Relque agree that disputes will be resolved only on an individual basis. You may NOT bring a claim as a class member or plaintiff participate in any class, collective, or representative action consolidate your claim with other. The arbitrator may not preside over any class or representative proceeding.

19.3 Small Claims Option
You may bring a claim in small claims court instead of arbitration if it qualifies.

19.4 Opt-Out Option
You may opt out of arbitration within 30 days of your first purchase or first website use by emailing:
legal@relque.com

19.5 Governing Law
This arbitration provision is governed by the U.S. Federal Arbitration Act (FAA).

19.6 Survival
This section survives termination of your relationship with Relque.


SECTION 20 - CHANGES TO TERMS OF SERVICE

We may update or modify these Terms at any time. Continuing to use the site after changes constitutes acceptance.


SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

info@relque.com

Relque
447 Sutter St, Ste 405
San Francisco, CA 94108, USA